International Shipping Policies
Update Dec 9th, 2024
All orders to Canada temporarily on hold due to Canadian Postal workers strike.
(Contact us to make alternate arrangements if immediate shipping is required)Dear Customers,
Creekside Quilts is able to ship Internationally to the following 55 countries with door-to-door tracking. There is a maximum weight limit of 4 pounds per order because we use flat rate shipping. Orders weighing over 4 pounds will not show a shipping option. Please contact us for a manual invoice to ensure accurate shipping charges on orders weighing over 4 pounds. We ship to the following countries outside the US that are in the list below.
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Australia
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Austria
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Belarus
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Belgium
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Brazil
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Bulgaria
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Canada
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Colombia
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Croatia
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Czech Republic
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Denmark
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Estonia
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Finland
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France
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Georgia
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Germany
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Gibraltar
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Greece
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Hong Kong
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Hungary
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Iceland
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India
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Indonesia
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Ireland
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Israel
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Italy
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Japan
* Door-to-door tracking not available at all addresses in Mexico.
Lebanon
Lithuania
Luxembourg
Malaysia
Malta
Mexico*
Netherlands
New Zealand
Norway
Poland
Portugal
Romania
Saudi Arabia
Serbia
Singapore
Slovakia
Slovenia
South Korea
Spain
Sweden
Switzerland
Taiwan
Thailand
Turkey
United Arab Emirates
United Kingdom
Vietnam
Shipping Rates: (new rates effective 1/21/2024)
* Note: 3-yards of batik fabric weighs approximately 1 lb.
Disclaimer:
While we take great effort to ensure that packages sent to Canada and Internationally have the greatest chance of successful delivery, including providing a unique tracking number to the customer, we cannot guarantee that packages will be delivered as that is the responsibility of the shipping agency. We are not responsible for lost, incorrectly delivered, or missing packages that do not arrive at the destination.
If a cancellation must be made (includes preorders), transactions are subject to a processing return fee. This also includes all international purchases as the exchanges rate fees can be quite high.
Insurance:
All packages shipped to Canada and International addresses are not covered with shipping insurance.
If you desire shipping insurance to be added, please contact us before placing your order to make arrangements for insurance and extra postage.